Terms and Conditions

🕯 Sosoraso’s Working Terms & Process 

𓇼 Every piece I make is hand-drawn, ornate, and full of care. 

To create these detailed illustrations, I pour in hours of energy, devotion, and imagination.

This guide is for all clients before we begin. It protects us both. It protects the art.

Booking & Payments ☼

𓆸 Seasonal slots:

 ✧ Winter season: January to April

 ✧ Summer season: May to August

 ✧ Autumn season: September to December

Each booking holds your slot for 4 months. If your project extends beyond this, a new booking fee is required to continue.

𓆹 Booking fee:

 ✧ €50 non-refundable booking fee reserves your place in my calendar

 ✧ This fee will be deducted from your final project cost

𓆸 Payment process:

 ✧ A 50% deposit is due before I begin. This covers the energy and time I devote to starting your piece.

 ✧ The remaining 50% is due before I deliver the final, watermark-free files.

 ✧ For projects over €500, we may agree on 3 or 4 instalments ahead of time.

𓆹 Payment fees:

 ✧ 3.5%~4.4% will be added to your invoice to cover PayPal or bank transfer fees. This ensures I receive the full agreed amount.

Alternate Versions Must Be Pre-Booked

If you'd like to explore multiple versions (e.g. "Can I see two color palettes?" or "Show me three background options so I can choose"), this must be agreed upon before the project begins and will be priced accordingly.

These are not revisions, they are concept development and fall under premium or bundle services.

✧ II. Feedback: A Guide for Clear & Kind Collaboration

Here’s what works:

• “Can we make her hand more open? I want her to feel vulnerable.”
• “Could we switch the border to something more botanical than geometric?”
• “His expression is too angry - can we soften it to weary, like someone who’s survived something?”

What doesn’t help:

• “Something feels off but I’m not sure what…”
• “It’s perfect but also can you change 5 things?”
• “Can I see 3 versions to decide?”
• Vague praise-sandwiching followed by long revision lists

❦ Clarity is Sacred

I work in high rendering, and each piece is layered by hand. For this reason:

• Color & Style Requests should be discussed during the sketch phase. Once I’ve begun rendering, a full recolor may require a separate slot or additional timeline and fee.
• Vague feedback such as “can it feel more vivid” or “looks like watercolor” must be followed by a clear description or visual reference.
  e.g. “More saturation on the cloak,” or “match the red in [Character X]’s coat.”

❈ III. Revision Terms

☽ What counts as a revision:

Each of the following is considered one revision:

• Changing pose, clothing, or facial expression
• Adding/removing elements (tattoos, objects, props)
• Adjusting colors, light source, border motif
• Swapping details you previously approved

Please gather all feedback for a stage in one clear message. Piecemeal revisions across multiple messages will still count as individual changes.

Phase

What’s Included

Limit (Standard Projects)

✧ Sketch Phase

Pose, layout, expression, border style

Up to 3 clear revisions

✧ Line & Colour

Colour adjustments, small corrections

Up to 2

✧ Final Polish

1 minor detail only (like sparkle, trim)

1

⚠ Important:

• Asking for “one small fix” over multiple emails will be counted as separate revisions
• Pose, body, outfit changes cannot be made after line art stage
• After revision limit, each change is +€30–100+ depending on complexity
• If you need to choose between versions (like “show me 3 border ideas”) this is a paid option, not a revision

𓋼𓍊 Common Revision Fees:

• Minor tweaks (color, glow, expression) within limits = Free
• Additional rounds (beyond what’s included) = €30–50+
• Full recolour of character elements = €50–100
• Border/background changes = priced per complexity
• Drastic changes (pose, theme, redo) = Not permitted after linework stage

Example Pricing for Recoloring Clothing (1 character):

Task

Suggested Price (€EUR)

Notes

Recoloring simple clothing

€40–€50

If only 1–2 clothing pieces, no heavy texture

Recoloring ornate/detailed clothing

€60–€80

If you’re doing folds, embroidery, layered garments

Full clothing + balance rework (with lighting shift)

€85–100

If it affects harmony of background/border or requires extensive blending

☼ IV. Timeline Commitments

Project Type

Average Timeline

Extended Timelines (if complex)

✧ Single Character

4–6 weeks

Up to 8 weeks

✧ Character Set (4–6)

8–12 weeks

Up to 16 weeks (Lore Pack)

✧ Book Cover

6–10 weeks

Up to 12–14 if ornate or complex

✧ Full Interior Bundle

6–9 weeks

10–12 weeks if deluxe

☽ Rush orders are available for +25% fee

☽ Delays in your replies will extend delivery time

✧ V. Commercial Use & What You’re Buying

Use Case

License Fee

✧ Personal Use Only

(no marketing rights)

Included in base

✧ Print marketing and social media marketing (non-profit)

+25%

✧ Merch (stickers, cards)

+60%

✧ Book Cover Use

+75%

✧ In-book Print

+45%

✧ Combo Commercial License

+95–120%

✧  Exclusive Buyout

+200–300%

Contract/Terms Clause:

Use and Licensing

• The base fee includes a personal use license that permits social media sharing for personal, non-commercial enjoyment and personal printing only.
• Social media marketing, promotional posts, paid advertisements, or any commercial use require a separate commercial license, which must be agreed upon and paid for before such use.
• Clients agree to notify the artist before using the artwork beyond personal use so appropriate licensing can be arranged.

🕊 VI. Things That Void the Collaboration

Please don’t:

• Disappear for more than 10 days without warning
• Ask for free changes after approval
• Reject finished work based on a change you never requested
• Treat me like a machine, not a collaborator
• Approving then changing your mind
• Asking for “one more tiny change” again and again
• Feedback like: “This is amazing, I love it, but can you redo the face?”

If revisions become endless, timelines are pushed past reason, or the collaboration becomes emotionally unsafe, I will pause or cancel the project.
The deposit remains non-refundable, it has already paid for time, effort, and energy.

🕯 VII. Rescheduling & Booking Policy 

You may reschedule your project start date up to 2 times. Please be sure to let me know at least 20 days before we are to begin.
After that, your reserved slot is considered exhausted.

• If you wish to continue the project later, it will be treated as a new booking, with a new €50 non-refundable booking fee required to reserve your new slot.
• The original booking fee is forfeited, as all slot reservations are non-refundable.
• This ensures fairness, each slot is protected time I commit solely to you. Repeated changes impact other clients and my ability to plan around my chronic illness.

🜸 A Final Note

This isn’t quick work.
I draw because it’s sacred to me. If you’ve found yourself here - it’s because something in your story deserves to be seen. Made by hand. With care. For you.